Shipping policy
SHIPPING POLICY – SAALCART
At Saalcart, we aim to deliver your orders quickly and safely.
Order Processing
- Orders are processed within 1–3 business days after confirmation.
- COD orders are processed only after order verification via call/WhatsApp.
- Orders are not processed on Sundays or public holidays.
Shipping Time
- Estimated delivery time: 3–7 business days depending on location.
- Delivery timelines may vary due to courier delays or unforeseen circumstances.
Shipping Charges
- Shipping charges (if any) will be displayed at checkout.
- Additional COD handling charges may apply.
Order Tracking
- Once your order is shipped, you will receive a tracking ID/link via SMS, WhatsApp, or email.
Delivery Policy
- Please ensure someone is available at the delivery address to receive the order.
- Saalcart is not responsible for failed deliveries due to incorrect address or unavailability.
Delayed or Lost Orders
- If your order is delayed beyond the estimated time, please contact us.
- In case of lost shipments, we will investigate and provide a suitable resolution.
Undelivered / RTO (Return to Origin) Orders
- Orders returned due to customer unavailability or refusal may not be eligible for re-shipping.
- Repeated RTO orders may lead to restriction of COD service.
Damaged Package at Delivery
- If the package appears damaged, we recommend:
- Recording an unboxing video
- Reporting the issue within 48 hours
Contact Us
For any shipping-related queries:
📧 Email: salcraft5653@gmail.com
📱 WhatsApp: 7356539596
📸 Instagram: @saalcart